TRUST AND SECURITY

Your company's data stays yours.

The systems we build handle orders, customers and conversations. We treat them with the same care we'd give our own data.

Servers in the European Union

Data is stored and processed in EU data centers.

A separate database for each client

Your data is never stored alongside another company's.

Daily backup

Automatic backups, so nothing gets lost.

Encryption

Data is encrypted both at rest and in transit.

Controlled access

Each user sees only what they're allowed to, down to the individual record.

Audited infrastructure

We work with infrastructure providers certified to international security standards.

ARTIFICIAL INTELLIGENCE, USED RESPONSIBLY

Transparent with your customers.

Our agents always introduce themselves as AI assistants, in line with the EU AI Act. Your company's data is never used to train public models.

GDPR

Data processing agreement.

For every project we sign a data processing agreement (DPA), which sets out clearly what data we process, for what purpose and for how long.

FREQUENTLY ASKED QUESTIONS

What clients ask us about data.

Where is my data stored?

On servers in the European Union, in a separate database dedicated to your business. We tell you the exact provider and region before we sign.

Who has access to it?

Your users, with the permissions you set, and our technical team, only as far as needed for maintenance and support. Every access is logged.

What happens to the data if we stop working together?

We hand over all your data in a standard format that's easy to import elsewhere, then delete it from our servers, in line with the data processing agreement.

Do you use my data to train the AI?

No. We use AI model providers that, by contract, do not use data sent through the API for training. Your data serves only the system built for you.

Questions about security?

We explain, for your project, where the data lives and who has access to it.

Book a callWrite to us
TRUST AND SECURITY

Your company's data stays yours.

The systems we build handle orders, customers and conversations. We treat them with the same care we'd give our own data.

Servers in the European Union

Data is stored and processed in EU data centers.

A separate database for each client

Your data is never stored alongside another company's.

Daily backup

Automatic backups, so nothing gets lost.

Encryption

Data is encrypted both at rest and in transit.

Controlled access

Each user sees only what they're allowed to, down to the individual record.

Audited infrastructure

We work with infrastructure providers certified to international security standards.

ARTIFICIAL INTELLIGENCE, USED RESPONSIBLY

Transparent with your customers.

Our agents always introduce themselves as AI assistants, in line with the EU AI Act. Your company's data is never used to train public models.

GDPR

Data processing agreement.

For every project we sign a data processing agreement (DPA), which sets out clearly what data we process, for what purpose and for how long.

FREQUENTLY ASKED QUESTIONS

What clients ask us about data.

Where is my data stored?

On servers in the European Union, in a separate database dedicated to your business. We tell you the exact provider and region before we sign.

Who has access to it?

Your users, with the permissions you set, and our technical team, only as far as needed for maintenance and support. Every access is logged.

What happens to the data if we stop working together?

We hand over all your data in a standard format that's easy to import elsewhere, then delete it from our servers, in line with the data processing agreement.

Do you use my data to train the AI?

No. We use AI model providers that, by contract, do not use data sent through the API for training. Your data serves only the system built for you.

Questions about security?

We explain, for your project, where the data lives and who has access to it.

Book a callWrite to us